> ## Documentation Index
> Fetch the complete documentation index at: https://docs.servicebooked.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# QR code review poster

> Print a "Scan to review" poster that sends customers to your Google review page — the same funnel as your SMS and email requests, in the physical world.

The QR code poster brings the [review funnel](/reputation/the-funnel) into your physical space. Print it, stick it on the counter / hand it to customers / put it on the truck, and anyone who scans it lands on the same star-rating page your SMS and email requests use.

Scans follow your [funnel mode](/reputation/the-funnel): in the default **All → public**, every tap goes straight to Google; in **Feedback first**, happy customers (4–5★) go to Google and unhappy ones (1–3★) leave private feedback first. No phone number or email required — they just scan and tap.

## Where to find it

**Reputation → QR code**.

You'll see a live preview of the poster (your business name, a headline, and the QR code) plus controls to print, download, or copy the link.

## Customize the poster

* **Poster message** — the headline shown above the QR code. Defaults to *"We'd love your feedback — how did we do?"* Edit it (up to 200 characters) and the preview updates live.

The business name and QR code are filled in automatically. The QR code encodes a **stable signed link** — the same URL every time you render it, so a poster you printed last month keeps working.

## Print, download, or share

<Steps>
  <Step title="Print">
    Opens a clean print view sized for paper. Print it and place it wherever customers are at the end of a job — reception desk, invoice, vehicle, job-site sign.
  </Step>

  <Step title="Download PNG">
    Saves a high-resolution (1024×1024) image of the QR code for use in your own designs — flyers, business cards, email signatures, stickers.
  </Step>

  <Step title="Copy link">
    Copies the underlying funnel URL to your clipboard. Drop it anywhere a QR code doesn't fit — a text message, a website button, a printed receipt's footer.
  </Step>
</Steps>

## What happens when someone scans it

1. They land on your branded star-rating page.
2. They tap a star (1–5).
3. They're routed per your **[funnel mode](/reputation/the-funnel)**: in **All → public** (default) every rating goes straight to your Google review page; in **Feedback first**, a 1–3★ tap shows a private feedback form first, then still offers the Google link.
4. They see a thank-you screen.

In **Feedback first** mode, low-star feedback notifies you (the owner) and creates an urgent task so you can follow up quickly.

<Note>
  The redirect to Google only works if you've set a **Google review URL** — either by [connecting your Google Business Profile](/reputation/google-business-profile) or pasting the link in **Reputation → Settings**. Until then, the QR page warns you that scans have nowhere to redirect.
</Note>

## QR vs. sent requests

The QR poster and [sent review requests](/reputation/sending-review-requests) are complementary, not either/or:

* **Sent requests** are personalized, tied to a specific completed job, deduped per customer, and tracked in your conversion stats.
* **The QR poster** is anonymous and open-ended — great for walk-ins, repeat customers, or anyone you interact with in person who isn't tied to a tracked deal.

Run both: automated requests after every job, and the poster on the counter for everyone else.

## Next

<CardGroup cols={2}>
  <Card title="Connect Google Business Profile" icon="link" href="/reputation/google-business-profile">
    Set the Google review URL the poster redirects to.
  </Card>

  <Card title="How the funnel works" icon="git-branch" href="/reputation/the-funnel">
    The three funnel modes and which to choose.
  </Card>
</CardGroup>