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Documentation Index

Fetch the complete documentation index at: https://docs.servicebooked.ca/llms.txt

Use this file to discover all available pages before exploring further.

The Settings → Billing page shows live usage meters for everything your plan caps. This is the right place to check before you do something that would push you over.

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What’s metered

Each meter shows:
  • What’s used (number)
  • What’s included (number)
  • A progress bar colored by tier:
    • Blue (under 80%) — plenty of headroom
    • Amber (80–99%) — getting close, take note
    • Red (100%) — over the limit, blocked or accruing overage

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Voice minutes

Shows minutes used / minutes included. For plans with overage billing, you’ll see additional info below the bar:
  • Overage minutes so far this period
  • Overage cost accrued in dollars
  • Per-minute overage rate
A small marker on the bar shows where the included threshold ends and overage starts. When you hit the safety cap, the bar turns red and shows “Safety cap reached — new calls paused until period rollover or upgrade.”

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Conversations

Shows conversations started / cap. Same color tiers. When at 100%, new conversations are blocked. Existing ones continue. The block lifts when the period rolls or you upgrade.

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Forms

Shows forms published / cap. To publish a new form when at cap, either delete an existing form or upgrade.

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When the meter resets

Each metered dimension resets at the start of each billing period (your monthly anniversary date). Annual subscribers’ meters still roll monthly. The reset happens automatically; no action on your part. After the reset, your bar drops back to 0 and you can use your full included allowance again.

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Email warnings

We email warnings at 80% and 100% of each meter:
  • 80%: heads-up so you know you’re approaching the cap
  • 100%: heads-up that you’ve hit it and what’s happening (block, overage, etc.)
Warnings are configurable per-org-owner — you can mute them in Settings → Account → Notifications if you’d rather just check the meters yourself.

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Who sees the meters

By default: org owners and admins. Members don’t see the billing page (or the meters) since they don’t manage billing.

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Forecasting a usage trend

We don’t currently auto-project (“at this rate you’ll hit your cap on day 23”) but it’s on the roadmap. For now, the % full is your best signal — if you’re at 70% on day 15 of a 30-day cycle, you’re tracking to be over by month-end.

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Next

Upgrading & downgrading

How to change plans when usage demands it.

Invoices

Where to find paid invoice history.