Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.servicebooked.ca/llms.txt

Use this file to discover all available pages before exploring further.

If you already have Calendly set up, you can point ServiceBooked at it as your booking destination. The AI will share your Calendly link with customers when they want to schedule.

​
Set up

1

Grab your Calendly event link

From your Calendly dashboard, copy the public link for the event type customers should book (e.g., https://calendly.com/your-name/30min).
2

Paste it in ServiceBooked

Open Settings → Integrations in your dashboard. Find the Calendly section. Paste the link in the Calendly booking URL field and save.
3

Test

Have a friend (or yourself, in another browser) start a chat in your widget and ask to book a time. The AI should share the Calendly link.
That’s it for the link side.

​
Booking sync limitations

Unlike Cal.com, Calendly does not have a free-tier webhook — webhooks are a paid feature. Without webhooks, ServiceBooked doesn’t automatically know when a booking happens. What this means in practice:
  • The AI can hand customers off to Calendly, and they can book successfully.
  • The booking shows up on your Calendly calendar (and from there to your underlying calendar).
  • ServiceBooked won’t have a record of the booking in Contacts or Calendar until you create a contact manually OR upgrade to a Calendly tier with webhooks.
If you have webhook-tier Calendly, talk to support — we can wire up the webhook similarly to Cal.com.

​
Recommendation

If you’re picking between Cal.com and Calendly fresh, Cal.com is the better fit for ServiceBooked because:
  • Webhooks are free, so booking sync works out of the box.
  • It’s open-source and supports the same calendars Calendly does.
  • Pricing is simpler.
That said — if you’re already on Calendly and have a workflow you like, just paste the link and run with it. The AI handing customers off to Calendly is still a big win even without sync.

​
Next

ICS feed

Subscribe to your ServiceBooked appointments from any calendar app.