Skip to main content
Once you’ve connected a calendar (see Connect Google Calendar), open Calendar in the sidebar to see and manage your schedule right inside ServiceBooked. Your events and your ServiceBooked bookings show side by side.

​
Switch views

Use the Month / Week / Day buttons in the top bar:
  • Month — the classic grid, best for a bird’s-eye view of the whole month.
  • Week — a seven-day time grid with events sized by their duration, plus an all-day strip on top.
  • Day — a single-day time grid for a detailed look at one day.
Week and Day views show a red “now” line so you can see where you are in the day at a glance. Use the arrows (or Today) to move between periods. On a phone the calendar opens on Week rather than Month — see On your phone.

​
Add and edit events

  • New event — click New event, double-click a day in Month view, or click an empty time slot in Week/Day view (it pre-fills that time).
  • Edit — click an event to open it. You can change its title, time, location, description, color, and (when creating) whether it repeats.
Events you create here sync to your connected Google Calendar, and vice versa.

​
Color-code events

When you create or edit an event, pick a Color from the swatches. The color shows on the event across every view — a quick way to tell appointment types, personal blocks, and follow-ups apart at a glance. Colors sync with your Google Calendar’s own color labels.

​
Repeating events

When creating an event, set Repeat to Daily, Weekly, Monthly, or Yearly, and ServiceBooked creates the whole series for you — no need to add each occurrence by hand. Repeating events show a ↻ badge.
Editing a single occurrence changes just that one; changing a whole series is done in your Google Calendar.

​
Drag to reschedule

Grab an event and drop it on another day (Month view) or a new time (Week/Day view) to reschedule it — the change saves automatically and keeps the event’s length. Your ServiceBooked bookings aren’t draggable, since their times are managed through the booking flow.
Dragging needs a mouse, so it isn’t available on a phone or tablet. Tap the event and edit its time instead — same result.

​
On your phone

The calendar rearranges itself on a small screen — a seven-column grid is unreadable on a phone, so Month and Week become a scrollable agenda instead.
  • It opens on Week. Month buries the current week under a long scroll, and Day usually lands on an empty screen. Week shows today and what’s coming next. Switch views any time — the choice sticks while you’re on the page.
  • Month and Week are agenda lists. Each day that has something on it gets its own section, with calendar events and ServiceBooked bookings interleaved in time order. Days with nothing scheduled are skipped.
  • A day strip sits at the top. Tap any day to jump to it. It stays put while the agenda scrolls.
  • It lands on today. When today falls inside the range you’re viewing, the agenda scrolls to it on open, so you’re not starting at the 1st of the month.
  • Day view keeps the hourly grid. One column fits fine on a phone.
Tap any event or booking to open its details above the agenda. Everything else — creating, editing, colors, and repeats — works the same as on desktop.

​
Bookings vs. events

Two kinds of items appear on the calendar:
  • Events — the entries from your connected calendar (blue by default, or whatever color you pick). Urgent items and personal blocks live here.
  • Bookings — appointments booked through ServiceBooked, shown in teal (or red when flagged urgent). Click a booking to jump straight to the customer’s contact record.
Use the Show: Events / Bookings toggle to hide either layer when a busy day gets cluttered.

​
Appointments booked through conversations

With a connected Google Calendar or Cal.com calendar, the AI can check real availability and book once it has the customer’s name, reachable contact details, service, and any required address. It uses the configured service duration. A booking-link-only setup sends the customer to your booking page; it does not let the AI confirm open slots or a completed booking. Existing appointments require identity matching before changes. If several appointments match, the customer must identify the original date and time. Creating a separate second appointment requires an explicit request; the AI must not assume an existing booking should be duplicated. The calendar’s repeating-event controls do not mean the AI can manage a recurring series. Series changes, skipping a recurring visit, staff or crew allocation, and multi-day bookings need your team. See Conversation scenarios for the full requirements and channel differences.

​
Next

Connect Google Calendar

Set up two-way sync so the AI Receptionist books against your real availability.